Contact Us / Request a Trial
Pre-Sale Reminders
1. Inquiry via Email
For detailed information, contact our sales team or email order@gdsbio.com (or fill out the form above).
2. Inquiry via Customer Service
Use the chat window in the lower‑right corner (AI assistant) to leave your question and contact details. We’ll respond as soon as possible.
3. Shipping & Logistics
All products ship from Guangzhou, China.
- Most items are in stock; some may take a few days to prepare. We’ll ship as soon as ready.
- Products typically require low‑temperature shipping (foam box + ice packs), which incurs higher freight costs.
- Primary carrier: FedEx, DHL.
- If actual shipping cost differs significantly from what was paid, we’ll contact you to refund or collect the difference. Thank you for your understanding.
4. Order Reminder
GDSBio's PayPal account is: order@dongshengbio.com
Please ensure you send payment to the correct account. Beware of scams.